Application Approval Timeframe

We aim to make the application and onboarding process as smooth as possible. The timeframe for approval depends on the completeness of your application and the nature of your business.

Standard Applications:

Most merchant account applications are reviewed and approved within 2–5 business days once all required documentation has been submitted.

High-Risk or Complex Businesses:

Applications involving high-risk industries, cross-border operations, or additional compliance checks (KYC/AML/CTF, PCI, enhanced due diligence) may take 5–10 business days or longer.

Expedited Applications:

In some cases, we can offer same-day or next-day approvals for low-risk businesses with complete documentation. Please speak with our sales team for availability.

What Can Delay Approval

Missing or incomplete documentation (e.g. ID, business registration, bank details).

Inconsistent business or trading information.

Additional compliance requirements for regulated or high-risk industries.

Commitment to Transparency

We will keep you updated throughout the process and notify you immediately if additional information is required.