Frequently Asks Questions
Most gateways tie you to one payment source.
• Bountti connects you to multiple payment rails, including :
• Card payments (Visa/Mastercard/Amex/EFTPOS)
• Crypto Payment Gateway
• Payment Links & Online Checkout
• Recurring & Subscription Billing
• Buy Now Pay Later
• In-store EFTPOS terminals
• Alternative payment providers
This means you are never locked in and never left stranded.
Bountti team will review your business operations and transaction volume to match you with the most cost-effective and reliable payment method(s).
By understanding your business model, volume, region, and customer profile, Bountti matches you to the best provider and fee structure among multiple processors, not just one.
This means:
• Lower fees
• Higher approval rates
• Better payment flexibility
During the application process, you may select which card schemes you want quoted:
• Visa / Mastercard
• American Express (Amex)
• EFTPOS Australia (In-store)
• Others (specified)
From there we match the best provider to meet your needs at the lowest rates
This depends on the provider. Some solutions require monthly subscriptions, if you don’t transact during that month.
No. All applicable fees are listed clearly in your schedule.
If any provider updates fees in the future, you will be notified before any changes take effect.
Fees are automatically deducted from each transaction at the time of settlement or at the end of the month depending on your setup, unless otherwise specified.
Yes. Higher processing volumes may qualify you for discounted rates.
If your sales grow, we can review and adjust your fee structure accordingly.
Settlement times depend on your payment setup, but commonly:
• Next day (7-days a week) or next business day (5-days a week).
• Same day (7-days a week) if approved at an additional cost.
Crypto and certain alternative methods may vary.
This schedule outlines the transaction fees, settlement fees, and any subscription or terminal fees (if applicable) based on your selected payment solutions.
Each payment method (e.g., Visa/Mastercard, Amex, EFTPOS, Crypto, BNPL) is processed through different networks and partners, so fees vary depending on:
• Card type
• Transaction method (online or in-store)
• Risk profile of the business
• Transaction volume
Yes. Standard industry dispute fees may apply if a customer challenges a transaction.
Bountti provides documentation support to help you respond effectively.
Chargebacks are handled based on the policies of the payment network. Bountti will assist in documentation and response.
Yes, just indicate “ Starting a new account.” Bountti will help set everything up from scratch so you launch with strong, stable payment infrastructure.
This helps Bountti correctly match your business to the right payment gateway partner and secure the best possible processing rates. Different providers specialize in different volume levels, so knowing your estimated turnover prevents:
• Overpaying on fees
• Being placed in the wrong risk category
• Future account limitations or holds
This is an estimate, it does not affect your approval.
Visa, Mastercard, and banking regulators require merchants to clearly display:
• How customers are billed
• What they are buying
• How refunds are handled
If these policies are missing, your gateway may delay activation or request edits.
Bountti guides you if updates are needed, no legal jargon required.
No problem, Bountti can provide simple plug-and-use templates you can paste onto your website.
Most businesses have these set up in under 15 minutes.
This helps Bountti:
• Identify where you may be overpaying
• Provide a like-for-like or better rate
• Ensure we avoid providers known for withholding funds
This info does not impact your approval, it simply allows Bountti to negotiate better on your behalf.
Yes. Because Bountti verify properly at the start, your account experiences:
• Fewer risk flags
• Stable settlements
• Consistent payouts
This is how Bountti protects your business from issues many merchants experience elsewhere.
Step 1 usually takes 2-5 minutes. It simply collects basic business information to place you with the correct provider.
Start Step 1: https://bountti.com/enquiry
No. Step 1 is simply a business verification + rate assessment. There are no credit checks at this stage.
You’ll receive:
• Your recommended payment setup
• Rate options based on your profile
• Instructions for Step 2 document verification (simple and guided)
Most businesses complete activation within 1-3 business days
Yes, for accounts approved and activated during our launch window. Once onboarding is completed, the points are awarded to your nominated account.
Bountti request basic business and identity documents to ensure that your account is properly verified and matched with the best payment rates and partners, including crypto, card gateways, BNPL, and other alternative payment methods. This helps prevent issues such as incorrect account setup, restricted services, or rejected transactions later on.
To complete verification smoothly, please have the following ready:
• A recent bank statement (you may hide your account balance; Bountti only need the registered name, address and account details)
• Passport or Driver’s License for each business owner with 25%+ beneficial ownership
• A selfie photo of the business owner(s) (to confirm identity)
These documents allow us to confirm that the business and authorized individuals are legitimate and permitted to operate financial services.
This is a standard compliance requirement across the payments industry. It ensures the business is not being used for fraudulent or high-risk activities and helps protect your merchant account from disputes, frozen funds, or regulatory shutdowns.
Bountti does not check balances.
The bank statement simply confirms:
• Your business bank account name & address
• BSB/Account number (for settlements)
• That the account is active
This allows payouts to flow correctly and prevents funds being sent to incorrect or unverified accounts.
Yes. All information is handled securely and stored according to financial verification and anti-fraud compliance policies. Bountti never shares your data with third parties without your authorization.
Because Bountti prioritizes long-term account protection.
Many businesses face:
• Sudden account closures
• Frozen or held funds
• Unexpected rate increases
• Rejected settlements due to incomplete verification
Bountti verification process helps prevent those problems and ensures your payment account remains stable and reliable.
Because Bountti focuses on long-term account stability, not short-term sign-ups.
Collecting key details upfront allows us to:
• Match you with the lowest available rates
• Ensure instant smooth approvals
• Prevent issues like frozen funds, sudden account closures, or payout delays
This is a standard best-practice across top-tier global payment networks.
Most accounts are approved within 2-4 business days, depending on document completeness and provider requirements.

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As Bountti does not take into account your personal circumstances, please consider if these products are suitable for you.